"At first, Chris did not want to get an engagement ring from El Dorado, but since I lived here it would not hurt just looking. Valerie was so helpful and patient with us. Great customer service. You both met all our needs. Valerie kept getting different styles of Simon G; took the time to call me to look at what she thought I might like. Well, sure enough, she hit the nail on the spot. An analogy would be "Saying Yes to the Dress", instead it was the ring we were saying yes too and there was no other like it. Valerie went above and beyond for both Chris and I. I look at my ring several times everyday and am highly pleased. Chris cannot believe we found such a gorgeous ring in El Dorado with such high quality, since he lived in a bigger city. My ring is beautiful, delicate, sparkly, and absolutely gorgeous. We love it!!! Thanks to your wonderful staff for helping us."